Revised as on 17th June 2021
Last updated as on_15th August 2021
This Platform is created and operated by M/s Lavio Streaming Private Limited (hereinafter referred to as “We”, “Our”, and “Us”) and operating under the brand name “Lavio” (“Brand name”). We intend to ensure your steady commitment to the usage of the website www.lavio.in/www.lavioblog.in and the application Lavio (hereinafter collectively referred to as “Platform”).
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED
INFORMATION WE COLLECT
We are committed to respecting your online privacy. We further recognize your need for appropriate protection and management of any personal information you share with us. We may collect the following information:
a. Personally Identifiable Information such as and including but not limited to Name, Place, Date of Birth, Mobile Number, Email Address, Password,
b. Payment Information including but not limited to Bank Details, Card Details, Credit history,
c. Permissions such as Location, OTP, SMS, Gallery
d. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Platform or not), which URL you next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with the Platform.
a. To enable the provision of services opted for by you.
b. To enable the viewing of content in your interest.
c. To communicate the necessary service-related information from time to time.
d. To allow you to receive quality customer care services and data collection.
e. To comply with applicable laws, rules, and regulations.
Where any service requested by you involves a third party, such information as is reasonably necessary by the company to carry out your service request may be shared with such a third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The company may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘Cancel Subscription’ button or through an email to be sent to Customer Support team with subject mentioned as Cancel Subscription.
To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store or use. you may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the Platform.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself and informing our customer care team about any suspicious activity.
OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.
a. To provide you with services on your request.
b. For maintaining an internal record.
c. For enhancing the Services provided.
d. For maintaining record under the legal and statutory provisions.
For more details about the nature of such communications, please refer to our Terms of Service. Further, your data may be collected and stored by us for internal record.
We use your tracking information such as IP addresses, and/ or Device ID to help identify you and to gather broad demographic information and make further services available to you.
We will not sell, license, or trade your personal information. We will not share your personal information with others unless they are acting under our instructions, or we are required to do so by law.
Information collected via our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.
HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we may identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request us to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
EXTERNAL LINKS ON THE PLATFORM
The General Data Protection Regulation(“GDPR”) gives certain rights to you concerning your data. As available and except as limited under applicable law, the rights afforded to users are:
• Right of access – the right to be informed of, and request access to, the personal data we process about you;
• Right to rectification – the right to request that we amend or update your data where it is inaccurate or incomplete;
• Right to erasure – the right to request that we delete your data;
• Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your data;
• Right to object – the right, at any time, to object to us processing your data on grounds relating to your situation and the right to object to your data being processed for direct marketing purposes;
• Right to data portability – the right to request a copy of your data in electronic format and the right to transmit that personal data for use in another party’s service; and
• Right not to be subject to automated decision-making – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
You further acknowledge that the Platform may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.
OTHER INFORMATION COLLECTORS
Except as otherwise expressly included in this Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.
OUR DISCLOSURE OF YOUR INFORMATION
Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose our legal liability.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.
Our Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Platform. Any amendments to this Policy shall be deemed as accepted by you on your continued use of the Platform.
CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to _Customer Support with appropriate subject line as mentioned above.